Investor FAQs

Below is a list of our most commonly asked questions and answers. Should you need additional information not found here, please Contact Us.

Arrow Financial Corporation is a multi-bank holding company based in Glens Falls, New York. It is the parent company of Glens Falls National Bank and Trust Company and Saratoga National Bank and Trust Company. 

Arrow is also the parent company of North Country Investment Advisers, Inc., and Upstate Agency, LLC, an insurance agency that specializes in personal and business insurance, as well as group health and employee benefits. To learn more about our companies, Click Here ».

Arrow Financial Corporation was incorporated in 1983 in New York State.

Arrow’s common stock is publicly traded on the Nasdaq® stock exchange under the symbol “AROW.”

To see announcements regarding past cash and/or stock dividends, please Click Here » to view our most recent news releases.

Arrow's DRIP is currently on hold for at least 12 months from when we file our delayed filings. As a result, we are not taking new enrollments and have paused optional cash purchases through the DRIP.

If you are interested in purchasing or selling Arrow stock outside of the DRIP, you may do so outside of Equiniti’s (formerly AST) services, including through an independent broker. We encourage you to seek the advice of a professional investment advisor or equivalent before making any investment decision.

Because our DRIP is on hold, all participants will receive cash dividends in cash, i.e. a check that will be mailed to you at the address associated with your Equiniti (formerly AST) account or direct deposit, if already enrolled. If you would like to receive any future cash dividend payment via direct deposit, you may contact our transfer agent, Equiniti (formerly AST), by calling (888) 444-0058.

You may request additional information from Arrow Financial Corporation via email, mail or by phone. Click Here » for details.

Arrow's transfer agent is Equiniti (formerly AST.) Contact information is listed below.

General Inquiries:

6201 15th Avenue
Brooklyn, NY 11219
Telephone: (888) 444-0058

You may contact Investor Relations at Arrow Financial Corporation by calling (518) 415-4307 or writing: Arrow Financial Corporation, 250 Glen Street, Glens Falls, NY 12801. You may also send us an email.